iCQ Level 2 Diploma in Business Administration (RQF)
Course Overview:
The purpose of this qualification is to provide learners with the practical skills and knowledge required for administrative roles in various business environments. This qualification covers a wide range of administrative tasks, including managing information, producing documents, handling communications, and supporting business operations.
Learners will also develop an understanding of key business practices such as customer service, team working, and resource management. Ideal for those looking to start or progress in administrative roles, this diploma helps build a strong foundation for a career in business administration.
Qualification: Level 2 Diploma in Business Administration (RQF)
Total Credits: 45
Minimum Guided Learning Hours: 229
Awarding Body: iCQ
Course Duration: 12 months
Entry Requirements: You don’t need any formal qualifications to enrol on this course. Learners will need to produce full and articulate answers to questions. Learners will need to have a good standard of written and verbal communication skills.
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Learning to understand employer organisations
Understanding communication principles in a business environment
Learning the principles of providing administrative services
Managing personal performance and development
Learning how to develop working relationships with colleagues
Understanding the principles of business document production and information management
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Assessment method
The qualification will be assessed by a portfolio of evidence. Your personal assessor will conduct monthly meetings via Teams to review and develop your progress towards the qualification.
All assessments need to be passed, and each will directly assess the knowledge, skills and behaviours of the qualification
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After this programme, you could progress to the Level 3 Diploma in Business Administration (RQF), 4 NVQ Diploma in Business Administration (RQF)