We offer various Certificates and Awards, in Business Administration.
Industry wide recognised qualifications, supported by qualified tutors. Your career development incorporating recognised qualifications will advance your career and enable organisations to provide top quality services. Please see our list of courses below, and a contact form to register your interest. Enrol today with a deposit and spread the cost over your course duration.
-
ICQ Level 2 Diploma in Customer Service (RQF)
-
ICQ Level 2 Diploma in Business Administration (RQF)
-
ICQ Level 2 Diploma in Team Leading (RQF)
-
ICQ Level 3 NVQ Diploma in Contact Centre Operations (RQF)
-
ICQ Level 3 Diploma in Business Administration (RQF)
-
ICQ Level 3 Diploma in Customer Service (RQF)
-
ICQ Level 3 Diploma in Management (RQF)
-
ICQ Level 3 Diploma in Team Management Principles
-
ICQ Level 4 NVQ Diploma in Customer Service (RQF)
-
ICQ Level 4 NVQ Diploma in Business Administration (RQF)
-
ICQ Level 4 NVQ Diploma in Management (RQF)
-
ICQ Level 4 Diploma in Management and Leadership (RQF)
-
ICQ Level 5 Diploma in Management and Leadership (RQF)
-
ICQ Level 1 Certificate in Customer Service(RQF)
-
ICQ Level 1 Certificate in Business Administration (RQF)
-
Level 1 Award in Principles of Customer Service
-
ICQ Level 2 Certificate in Customer Service (RQF)
-
ICQ Level 2 Certificate in Data Protection and Data Security Principles
-
ICQ Level 2 Certificate in Principles of Business and Administration (RQF)
-
ICQ Level 2 Certificate in Principles of Team Leading(RQF)
-
ICQ Level 2 Certificate in Contact Centre Operations (RQF)
-
iCQ Level 2 Award in Introduction to Customer Service
-
Level 2 Award in Introduction to Business Administration
-
ICQ Level 2 Award in Buddying to Develop a Colleague's Skills (RQF)
-
ICQ Level 3 Certificate in Principles of Management (RQF)
-
ICQ Level 3 Certificate in Contact Centre Operations (RQF)
-
iCQ Level 3 Certificate in Principles of Customer Service (RQF)
-
ICQ Level 3 Certificate in Introduction to Principles of Management Level 3 (RQF)
-
Level 5 Certificate in Equality, Diversity and Inclusion