iCQ Level 2 Certificate in Hospitality and Catering Principles (Food and Beverage Service) (RQF)

Overview

The iCQ Level 2 Certificate in Hospitality and Catering Principles (Food and Beverage Service) (RQF) is designed to provide learners with the knowledge and understanding required to work in customer-facing food and beverage service roles within the hospitality industry. | This qualification covers the principles of serving food and drink, customer service, teamwork, health and safety, and handling payments. Learners will gain an understanding of how to deliver high-quality service in restaurants, hotels, cafés, and other catering establishments. | It is ideal for those starting their career in hospitality, as well as existing staff who want to gain a recognised qualification to support career development.

Units & Modules

Learners must complete a range of mandatory and optional units to achieve the qualification. Example units include: | - Principles of Food and Beverage Service in Hospitality, Leisure, Travel and Tourism | - Principles of Customer Service in Hospitality, Leisure, Travel and Tourism | - Principles of Serving Food and Drink | - Principles of Handling Payments and Maintaining Payment Security | - Principles of Health and Safety in Hospitality, Leisure, Travel and Tourism | - Principles of Teamwork in Hospitality, Leisure, Travel and Tourism | - Principles of Cleaning and Maintaining Food Service Areas | - Principles of Effective Communication in Hospitality, Leisure, Travel and Tourism

Assessment

The qualification will be assessed by a portfolio of evidence. Your personal assessor will conduct monthly meetings via Teams to review and develop your progress towards the qualification. | All assessments need to be passed, and each will directly assess the knowledge, skills and behaviours of the qualification.