Course Overview
This course equips new and aspiring leaders with the knowledge, skills, and confidence to effectively lead teams, manage performance, and foster a positive working culture. This practical and reflective course focuses on the transition from team member to team leader, covering the core principles of leadership, communication, motivation, delegation, and problem-solving. It is suitable for team leaders, supervisors, and junior managers working in health and social care, education, or any workplace setting.
What You'll Learn
- ers will be able to:
- Understand the difference between leadership and management
- Identify their personal leadership style and its impact on team dynamics
- Communicate clearly, assertively, and effectively with others
- Set expectations, delegate tasks, and manage team performance
- Build trust and promote collaboration in the workplace
- Recognise and respond to conflict, underperformance, and staff wellbeing issues
- Lead by example through professional behaviour and values-based leadership
