iCQ Level 2 Diploma In Business Administration (RQF)

Overview

The purpose of this qualification is to provide learners with the practical skills and knowledge required for administrative roles in various business environments. This qualification covers a wide range of administrative tasks, including managing information, producing documents, handling communications, and supporting business operations. | Learners will also develop an understanding of key business practices such as customer service, team working, and resource management. | Ideal for those looking to start or progress in administrative roles, this diploma helps build a strong foundation for a career in business administration.

Units & Modules

- Learning to understand employer organisations | - Understanding communication principles in a business environment | - Learning the principles of providing administrative services | - Managing personal performance and development | - Learning how to develop working relationships with colleagues | - Understanding the principles of business document production and information management

Assessment

The qualification will be assessed by a portfolio of evidence. Your personal assessor will conduct monthly meetings via Teams to review and develop your progress towards the qualification. | All assessments need to be passed, and each will directly assess the knowledge, skills and behaviours of the qualification.